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  • Jan 19
  • Loans and Mortgages
  • Houston, Texas
  • Closing Process
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

THEIR CLOSING PROCESS IS RIDICULOUS. THEY HAVE YOU UPLOAD DOCUMENTS MULTIPLE TIMES. ONCE YOU SEND IT, THE SAME DOCUMENT REQUEST COMES BACK UP FOR YOU AS WAITING ON IT...ITS REALLY BAD AND DRAWN OUT. I SUBMITTED ALL THE DOCUMENTS IN THE FIRST 2 WEEKS AND AFTER 3 MONTHS THEY CLOSED FINALLY. MY TITLE COMPANY CALLED ME AND SAID THEY REQUESTED ALL SORTS OF RIDICULOUS DOCUMENTS FROM THEM AS WELL AND... Read more

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  • Jan 14
  • Employees and Ex-employees
  • Troy, Michigan
  • Working Experience
  • 67
  • REVIEW RATING 3/5

Worked for them.. unethical and practically illegal. We were encouraged to work 70 hours and report only 40. That's when I knew I was done. Demanding 13 hours and reporting only 8 per day? Worst company you can ever work for. NO TRAINING at all for new employees. You'll have no clue how to use software or anything and he won't care. Honestly, if it wasn't for the manager at the Troy Office... Read more

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  • Dec 04, 2014
  • Loans and Mortgages
  • Geneva, New York
  • Loan Application
  • 156
  • REVIEW RATING 4/5

applied for loan. Have highest credit score out there. Have assets enough to purchase home outright. Have a stream of income that meets 45percent guidelines and can not be taken away for any reason. Denied loan for no reason. They would not tell me why. They would not return phone calls or emails. They would not return money for assessment that showed home way above their 20 percent valuation to... Read more

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We were charged for an inspection on a home that never took place. The money was taken out of our account but never refunded back. We have called numerous times but nothing has happened!!!! Add comment

  • Jun 09, 2014
  • Loans and Mortgages
  • Pittsburgh, Pennsylvania
  • Service Charge
  • 233
  • REVIEW RATING 4/5

Amerisave will never receive my recommendation unless they return my $500 for a service they charged me for, then decided they weren't going to honor it! They treated me with contempt, pretended to always be "in a meeting" anytime I called to check in on status, made us pay for comps then flat out lied to our faces to tell us that our property had no comps, therefore they would not give us a... Read more

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  • May 29, 2014
  • Loans and Mortgages
  • Atlanta, Georgia
  • Mortgage Re-Fi
  • 183
  • REVIEW RATING 5/5

I wanted to refi my 1st only and leave heloc open as it is estranged husband's debt. I specifically asked prospective lenders if they are willing to subordinate the loan with the holder of the 2nd. I even asked if there was a situation where they would not subordinate. They only said "it just depends on the other bank's policy regarding subordination." The loan-to value ratio is an incredibly low... Read more

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  • Aug 07, 2013
  • Loans and Mortgages
  • Refinance Home
  • 197
  • REVIEW RATING 3/5

My experience with Amerisave has been excellent. I love the upfront rates and fees and I love that I can upload my own documentation. Being able to check the status of the loan online is great too. The process is quick, easy and painless. Cassandra and Karen did an excellent job keeping me informed as to the progress of the loan and are very professional. I am very happy and would recommend... Read more

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  • Aug 06, 2013
  • Loans and Mortgages
  • Atlanta, Georgia
  • Mortgage Refinance
  • 175
  • REVIEW RATING 3/5

We used Amerisave 10 months ago to refinance 2 mortgages. We were able to get great rates on our home as well as an investment property. Now that we are making another home purchase, we chose to work with Jeffery Mezzetti with Amerisave again. He is easy to work with and gets the job done. Again, we are getting a better rate than we would have gotten somewhere else. I also like the way they have... Read more

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  • Aug 06, 2013
  • Loans and Mortgages
  • Atlanta, Georgia
  • Home Refinance
  • 1
  • 1
  • 100
  • REVIEW RATING 2/5

The processing was very fast. Our processor Jacqueline Choi and Senior Mortgage Processor Walter Parks responded to our queries promptly and made sure that all the steps were completed on time. We were so comfortable with Amerisave and the rates they offered that we did not even consider other lenders. They all are very prompt, responsive, and nice. This is my second loan through Amerisave and as... Read more

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  • Aug 06, 2013
  • Loans and Mortgages
  • Atlanta, Georgia
  • Home Loan
  • 70
  • REVIEW RATING 3/5

Amy my processor and Qeiarra my Senior Mortgage officer, were fantastic. We finished in record time (about 3 weeks) with less stress, more cash and less costs than their competitor who I had wasted 3 months on, with no end in sight. So Amy and Qeiarra's competence and high compassion was refreshing, in this new highly complicated loan environment. They made my own experience of all this, fast... Read more

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