Amerisave - Deceitful? Not Sure! BBB has only 1 complaint.
Filled out the application and it said I was done. Then come to find out when I checked my e-mail a little later, go to the link provided, open the page to my information and it is stuck on a page that tells me to "Step 7: Choose A Rate," with additional information at the bottom of the page. Since it was a Sunday, obviously there is no one in the office, I will have to wait for the next day to contact someone or hear from someone as to what it the problem.
Monday comes and I check my e-mail, "wow," there is something from Amerisave!
Opened the e-mail and it had these words VERBATIM "Thank you for your interest in Amerisave. I am here to assist you during the process. Please feel free to call me with any questions you may have. At Amerisave we strive to make the process smooth and hassle-free for you," also within this e-mail were 2 links for my convenience; so I clicked on the one I FELT was the most important to us. It opened to the exact same place as the email I had already received and was sent to Step 7: Choose A Rate, said application incomplete!!! So now I sent this person who is so "willing" to make this process "hassel-free" for us an e-mail and I am waiting to hear back from them.
Last I knew e-mail only took seconds to transfer from one place to another... and I am still waiting to hear, it's been hours!
I am leery of Amerisave! I was before we decided to go through with this - but when you are not exactly "perfect" credit score, making 6 digits income, you have to take a chance. Even after reading all the "bad" NO ONE had filed complaints with the BBB (Why?).
I intend on keeping you informed on what is going on with this.... I can not "change" the above information - nor would I want too. But from what I have read, I can add to this at any time.
06/18/2012 @ 10:47 AM still waiting on e-mail *sigh*
Review about: Amerisave Loan.